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FAQs

 

 

Geneal

  1. What is GuwahatiFunction.Com?

GuwahatiFunction.com is a user friendly website launched with a humble thought to ease the hassle of booking a venue for your function in a city like Guwahati. It is the first ever endeavour of its kind to facilitate the consumers to avail organized service provided by the venue owners. GuwahatiFunction.com is the one stop solution for those seeking adequate information regarding the venue (like menu prices, hall charges, seating capacity, cost per person etc.,) to celebrate the most important events of their lives such as marriages, birthdays, anniversaries, corporate get-togethers and many more.

Viewers / Customers

How do I benefit from booking through your portal?

We can help you get the best negotiated rates for the venues. We are a one stop portal for all event related bookings. Our dedicated team can assist you with booking a perfect venue as well as arranging for ancillary services like caterers, florist, decoration, DJ’s, makeup artists etc. for your event.

How fast can you confirm my booking?

We can confirm your booking within 24 hours.

How can I get best rates?

Depending upon your requirements and budget you can choose the best possible option displayed on our website.

 

Can I make online payment?

Yes, you can directly make your payments online through our online payment gateway.

Are there any additional charges for booking?

No, there are no additional charges; our services are totally free.

Can I track the bookings made through the portal?

Yes, you can get to know the status of your bookings and track them by clicking on ‘Track my Inquiry’ link available on the Home page.

 

Can I make changes/cancellations to my booking?

The changes/cancellations can be made according to the terms and conditions of the venue.

What are the timings of your concierge desk?

We are open to your queries from 9.30 am to 9.30 pm daily.

If my question is not answered here, where do I reach you?

You can email us your queries at info@guwahatifunction.com and we will get back to you within 24 hours.

VENUES /VENDORS 

What are the features of GuwahatiFunction.Com?

  • A place where you can promote and sell spaces like Hotel Banquet hall, Bibah Bhawan , Restaurant & open Lawn Area.
        • Present your facilities including Number of Halls, Capacity of each hall including seating and dining arrangement etc,
      • Publish Food & Beverages menu options and their standard configurations at your discretion to the customers.
      • Upload pictures and Videos of your Venues
      • Provide description of your facilities and terms and conditions
      • Help locate your premises easily with directions on Google maps
      • Your customers can provide feedback on your services

How do I list my venue/service on your portal?

You can add your banquet by clicking on the ‘Add Your Banquet’ link on our Home page or email us your profile at info@bookeventz.com  to get your service listed.

  • Go to BookMyFunction.com and register your property by clicking on register button on the top right side. With in 24hrs, you will get a call from our sales specialist to walk through the enrollment process.

 

Are there any charges for listing my venue/service on your portal?

No we do not charge you for listing your venue/service on our portal.

 

  1. What are the Benefits of becoming member with GuwahatiFunction.Com?

We are marketing partners for venues.  We have a strong presence on social media which help direct customers to our site. We can ensure online visibility on the search pages to help you get business.  We serve as a platform to brand your venue.

 

  • Enhance your occupancy
      • Inbuilt closed loop marketing by just being on GuwahatiFunction.Com
      • Your customers will do micro-marketing by sending invitations
  1. How will a venue owner receive online booking payments ?
  • Booking amount will be directly credited into the account of the venue owner through netbanking
  1. Can online customer cancel booking on your site?
  • No, customer cannot cancel their booking on our site it can be done at the sole discretion of the Venue Owner.
  1. Can online customers pay only advance amount?
  • You can configure your system either to accept advance or full payment for online customers. 
  1. What is the cancellation policy for online booking?
  • It is defined by you at your discretion and depends on your venues T&C.
  1. How do I Know if a customer has booked a event online?
  • You will receive an email with customer and booking details. As well as you can see the booking in your booking calendar

 

  1. Do you provide leads and enquiries received at the call center?
  • Yes , we forward leads and enquires received at our call center
  1. Can I Send promotional emails to my customers?
  • Yes, you can create your own email campaigns and track the campaign responses
  1. How long will it take to setup my property in GuwahatiFunction?
  • It will take 3 working days to complete the setup process.
  1. How will my property be visible in Google search?
  • We advertise on Google ad words. To promote your property, we will continuously work on Search Engine optimization where all our members are visible in the top results of Google search. Our system is built such a way that the more you use the better chances of coming on top of search results.
  1. Can I configure multiple halls in GuwahatiFunction.Com?
  • Yes you can configure multiple halls and combination of halls also can be configured.
  1. How do reach support if I have problem?
  • The support number is (080) 4900 8888 or email at support@guwahatifunction.com. 
  1. What are the support timings?
  • Support center timings is 10AM to 6PM EST .
  1. How do I configure my banquet hall in BookMyFunction?
  • Once your registration completed; Our support specialist will assist you in configuring the hall.
  1. Can I update pricing or any other hall related info?
  • Yes you can update pricing or any other hall related info
  1. How many photos & videos can I upload?
  • As off now you can upload five number of photos and one youtube video of your own.
  1. How secured is my data at Guwahatifunction?
  • Hosted on world’s most renowned Amazon Web Services Cloud Platform, Complete data security- you own your customer data and we will backup your data every 15 minutes; no computer crashes or loss of data at anytime. It is similar to having your bank account
  1. How secure is the booking process?
  • We have 256 Bit Secure Socket Layer encryption enabled during booking process. All your data is encrypted during booking process. The security level is on par with internet banking